Privacy Policy

Privacy Policy for Diyite Rehabilitation Center Corporation (DIRECC)

Last Updated: 7/9/2025

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Diyite Rehabilitation Center Corporation (DIRECC) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with us, including through our website at www.direcc.org, and when you make a donation, subscribe to our newsletter, or request downloadable or physical thank-you gifts.

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1. Who We Are

DIRECC is a nonprofit organization dedicated to empowering seniors and vulnerable adults through wellness, education, and community support.

Website: https://www.direcc.org
Email: info@direcc.org

2. What Information We Collect

We may collect personal information when you:

• Make a donation

• Sign up for our newsletter or communications

• Request digital or physical thank-you gifts

• Contact us through our website

• Participate in our surveys, programs, or campaigns

This information may include:

• Full name

• Email address

• Mailing address

• Phone number (optional)

• Donation amount, date, and payment method

• Gift preferences

• Communication preferences

• IP address and browser information (via cookies and analytics)

3. How We Use Your Information

We use your information to:

• Process donations and provide receipts

• Fulfill thank-you gifts (digital downloads and mailed books)

• Communicate updates, impact reports, and newsletters (with consent)

• Provide customer support

• Improve our programs, content, and website experience

• Maintain legal, financial, and tax compliance

We do not sell or rent your personal information.

4. Data Sharing and Third Parties

We share your information only with trusted third-party services that help us operate and fulfill our mission:

• Donorbox – for donation forms and donor data collection

• Stripe/PayPal – for secure payment processing

• Mailchimp – for newsletters and email communications

• Lulu – for printing and mailing physical thank-you gifts

• Zapier – to automate data between these systems

These services are contractually bound to use your information only to perform specific tasks and protect it appropriately.

5. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your information under the following lawful bases:

• Consent – when you opt in to receive communication or request services

• Contractual necessity – to fulfill your donation and gift requests

• Legal obligation – for accounting and regulatory compliance

• Legitimate interest – to advance our mission and improve engagement

6. Your Rights Under GDPR

If you are an EEA resident, you have the right to:

• Access the personal data we hold about you

• Correct inaccurate or outdated information

• Request deletion of your personal data

• Restrict or object to certain processing

• Withdraw your consent at any time

• Request data portability

• File a complaint with your local data protection authority

To exercise these rights, contact us at info@direcc.org.

7. Data Retention

We retain personal data only for as long as necessary for the purposes outlined in this policy, or to meet legal, tax, or audit requirements. Donation records may be retained for a minimum of 7 years.

8. Cookies and Analytics

Our website uses cookies and tools like Google Analytics to understand user behavior and improve our services. You can adjust cookie settings through your browser preferences.

9. Data Security

We take security seriously and implement reasonable technical and organizational measures to protect your personal data, including:

• Secure transmission of data (HTTPS)

• Encrypted payment processing

• Access control to data within our organization

10. International Transfers

If you are located outside of the United States, your data may be transferred to and processed in the U.S. We ensure appropriate safeguards are in place to protect your information in compliance with international data protection laws.

11. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We reserve the right to modify this policy at any time. Updates will be posted on this page and noted by a revised "Last Updated" date. Continued use of our website indicates acceptance of any changes.

13. Contact Us

If you have questions, concerns, or requests regarding your personal data, please contact:

Diyite Rehabilitation Center Corporation (DIRECC)
Email: info@direcc.org
Website: https://www.direcc.org